TABLES CHAIRS .CO .UK
Delivery of in stock items are usually made within 30 days. If an item is out of stock we will inform the customer as soon as possible. The majority of items are delivered within a 14 day time frame.
addresses outside England and Wales & Scotland. you may need to pay import duties or other taxes, as we will not pay them.
On the delivery day, please ensure that the trades people and delivery team can gain easy access to the area the furniture is being delivered and/or assembled. Please ensure that the area you want the furniture placed is cleared. Please inspect the furniture carefully before signing the delivery note or invoice. If the delivery team try to deliver at a pre arranged time and you are out they will return the furniture back to base and a re-delivery charge may apply.
Prior to delivery the customer must inform Chelsea Home and Leisure of any access or parking issues at the delivery address. The customer where necessary must provide vouchers or tokens to the delivery team to allow them to park and unload the furniture legally. If there is no adequate parking within a reasonable distance of the delivery address and the delivery team cannot safely unload, the delivery team may not be able to deliver the furniture. In this case the furniture will be returned to base and a re-delivery charge may apply.
After acceptance the Buyer shall not be entitled to reject Products which are not in accordance with the contract.
Risk of damage to or loss of the Products shall pass to the Buyer upon delivery.
“Free Standard Delivery”
THIS SERVICE
IS MAINLAND ENGLAND WALES AND MAINLAND SCOTLAND ONLY.
FLAT RATE TO “NORTHERN IRELAND” “SCOTTISH ISLANDS” “ISLE OF MAN” ISLE OF WHITE” “ISLE OF SCILLY”
WE USE A PROFESSIONAL WHITE GLOVE THIRD-PARTY TWO MAN COURIER DELIVERY COMPANY
“DELIVERIES ARE MONDAY TO FRIDAY ONLY”
“ ITEMS MAY ARRIVE QUICKER BUT PLEASE ALLOW UP TO 15 DAYS FOR STOCKED FURNITURE TO BE DELIVERED”
WITH THIS FREE DELIVERY SERVICE FURNITURE IS DELIVERED TO THE HALLWAY OR GARDEN ONLY
AND CANNOT BE TAKEN THROUGH THE PROPERTY.
WE DO NOT OFFER A ROOM OF CHOICE
“PLEASE NOTE THIS DELIVERY SERVICE CAN ONLY TAKE FURNITURE IN TO GROUND FLOOR WE CANNOT TAKE IT UP ANY STAIRS “UNLESS A SUITABLE LIFT IS AVAILABLE /H &S IMPLICATIONS FINAL DECISION WILL BE BY THE DELIVERY TEAM WE HOLD NO RESPONSIBILITY FOR DAMAGE OF GOODS OR PROPERTY
IF YOUR PROPERTY IS ABOVE GROUND FLOOR WITHOUT A SUITABLE LIFT ITS THE CUSTOMERS RESPONSIBILITY TO ARRANGE HELP NEEDED ON DELIVERY DAY FAILED DELIVERIES DUE TO THIS ARE CHARGEABLE AT THE COURIERS RATE AND WILL BE DEDUCTED FROM THE REFUND ISSUED .
WE DO NOT OFFER ASSEMBLY OF FURNITURE ON DELIVERY
.
CANCELING DELIVERY OR RESCHEDULING AFTER 1PM DAY BEFORE
IF CUSTOMER REJECTS THE CONFIRMED DELIVERY SLOT THE FULL DELIVERY CHARGE INCURRED BY US WILL BE APPLIED AND DEDUCTED FROM THE REFUND ISSUED INCLUDING ANY ADDITIONAL SERVICES {EG-TIMED DELIVERY OR PACKAGING REMOVAL ETC CUSTOMERS HAVE UP TILL 1PM TO CANCEL OR RESCHEDULE THERE DELIVERY THE DAY BEFORE THE ACCEPTED DELIVERY DAY WITHOUT INCURRING ANY CHARGES
RETURNS CHANGE OF MIND OR DAMAGED ITEMS AFTER DELIVERY
CUSTOMER MUST NOTIFY OF ANY DAMAGE ISSUES OR INTENT TO RETURN THE FURNITURE WITHIN 14 DAYS FROM DELIVERY DATE
GOODS CANNOT BE RETURNED ASSEMBLED THEY MUST BE DISASSEMBLED AND MUST BE WRAPPED UP IN ORIGINAL PACKAGING OR SIMILAR AND PACKAGED SAFELY TO BE COLLECTED IF THE ITEMS ARE NOT WRAPPED SUITABLY FOR COLLECTION ONCE COLLECTION IS ARRANGED THE ITEMS WILL NOT BE COLLECTED BY THE COURIER THIS WILL BE A FAILED COLLECTION AND THE CUSTOMER WILL BE CHARGED THE FAILED COLLECTION CHARGES ALSO NO REFUND WILL BE ISSUED UNTIL GOODS ARE BACK TO US IN GOOD ORDER IF THE CUSTOMER CHANGES THEIR MIND WITHIN THE 14 DAY PERIOD ITS THE CUSTOMERS RESPONSIBILITY TO RETURN THE GOODS AT THEIR EXPENSE WE CAN ARRANGE COURIER PICK UP AND WILL BE ABLE TO GIVE A QUOTE IF REQUIRED
MISSED DELIVERY
IF NO ONE IS HOME TO TAKE DELIVERY AFTER DELIVERY SLOT HAS BEEN CONFIRMED ITEMS WILL BE LEFT IN A SAFE PLACE IF THE DELIVERY TEAM DECIDE THERE IS NOT A SAFE PLACE TO LEAVE ITEMS THE GOODS WILL BE RETURNED BACK TO THE WAREHOUSE AND A REDELIVERY CHARGE WILL BE APPLIED TO THE CUSTOMER UNLESS THE CUSTOMER AUTHORISES TO LEAVE IN A SAFE PLACE BEFORE DELIVERY DAY WE ACCEPT NO RESPONSIBILITY FOR GOODS BEING LEFT IN A SAFE PLACE AFTER THE DELIVERY TEAM DELIVER AND TAKE PHOTOS TO CONFIRM WHERE FURNITURE HAS BEEN PLACED
WE DO ARE BEST TO MAKE SURE THERE IS A SMOOTH PROCESS FROM POINT OF ORDER TO FURNITURE RECEIVED CUSTOMER SATISFACTION IS A VERY HIGH PRIORITY FOR US WE STRIVE TO GET 100% GOOD REVIEWS AND FEEDBACK FROM CUSTOMERS AND SUPPLY HIGH QUALITY FURNITURE AND SERVICE
Notwithstanding any other provision herein title in the Products shall not pass to the Buyer until the Seller has received in cash or clear funds payment in full
The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products which remain the property of the Seller, but if the Buyer does so all moneys owing to the Seller shall (without prejudice to any other right or remedy on the Seller) immediately become due and payable.
If the Buyer makes any voluntary arrangements with its creditors or becomes Bankrupt, goes into provisional or full Liquidation or any administration orders are made, the Buyer not being a consumer, the Seller shall be entitled to cancel the contract without any liability to the Buyer and if the Products have been delivered but not paid for, the price shall become immediately due and payable despite any previous arrangements to the contrary.
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to strikes, lock outs, accidents, war, fire, reduction in or unavailability of power at the Seller’s premises or its manufacturing plant, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
Additional costs
The Buyer agrees to pay for any loss or extra cost incurred by the Seller through the Buyers instructions or lack of instructions or through failure or delay in taking delivery or through any acts or default on the part of the Buyer, its servants, agents or employees. terms and condition page content.
ANY DEPOSIT PAID TO HOLD AND OR SECURE A PIECE OF FURNITURE OR PIECES OF FURNITURE ARE NON REFUNDABLE IN THE EVENT OF A CANCELLATION OF THE ORDER